initial email needs list

This will be emailed to you electronically out of our legal software after we speak. Please take your time and complete it accurately. Once completed there is a submit button at the bottom. If you click on the submit button the form will come back to us and attach to your case in our software. A copy will also be automatically emailed to you at the same time. 

After we speak you will receive an email with guidelines for writing your story about the timeshare purchase(s) based on the information we need to help you. Please type this story in the body of an email or attach a Word Document to the email. The more detail you can provide concerning dates, salespeople you talked to, and timelines the better the chance of success for your case. Examples of stories will be below the guidelines if you need some understanding as to what we are looking for. This information is important in both determining if you have a good case and the potential outcome. This narrative is separate from the intake form and even if you expand in the form we need your story. 

Please email or fax(No Fax Cover Sheet) all documents out of the package the timeshare developer gave you at the point of purchase. We do not need the PUBLIC OFFERING or the Association Documents. Do this for every purchase and separate/save/name so that we can differentiate each purchase on our end.  Please ensure that the contract(s) documents are upright and legible and not just thrown together. We also need any proof that the salesperson misrepresented the timeshare at the point of sale or shortly after. If you have any text messages, handwritten notes, or any other pertinent information that you think would help your case please let us know and forward that information as well. We basically need any items or information that would help your case.  If you have multiple contracts and/or a lot of information to send to our office we recommend that you use a USPS Flat Rate Box https://www.easypost.com/usps-flat-rate-boxes-and-pricing  Once we receive the documents they will be sorted, scanned, and mailed back in the exact same box. The boxes are in document size with different thicknesses depending on how many contracts you need to send. 

While your timeshare account is still active please go on to the timeshare companies website and attempt to book a trip. If the days you want to go are unavailable please take a screenshot of this. Next, google your resort and see if the same days are available on a travel site if you were to pay. Take a screenshot of the availability. Do this using multiple dates. Next email the screenshots to our office. If you have questions about this give us a call.